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Home / FAQ
  • How long does it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on working days.

  • Are you a direct manufacturer or a trading company?

    We are a factory specializing in the production of transparent iron oxide pigments and colorants. At the same time, we also have our own international trade department, which is engaged in import and export business, and our production and sales are integrated.

  • What products can you provide?

    We mainly produce high-tech enterprises that provide color services and custom nano-functional materials for application fields such as coatings, inks, textiles, papermaking, stationery, latex, and cosmetics. Specializing in the production of transparent iron oxide powder and various environmentally friendly water-based colorants, nano-scale water-based colorants and nano-functional materials.

  • What application areas do your products mainly involve?

    Our products almost cover the fields of paint and ink printing, and the main application industries include wood paint, industrial paint, automotive paint, ink, art paint, latex, textile, cosmetics, powder coatings and other industries.

  • Can you make customized products?

    Yes, we can provide product customization service, we develop and produce products according to the color cards or samples provided by customers.

  • Do you have production standards?

    Yes, except for custom products.

  • What is the production capacity of your company?

    We have enough production lines to produce 1500 tons per year. Automation is a big deal!

  • How many employees does your company have, and how many are technicians?

    The company has more than 70 employees, including more than 20 professional technicians and more than 10 engineers.

  • How does your company guarantee product quality?

    First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards; Then, we have the advanced and complete top testing equipment in the industry: spectrum analyzer, metallographic microscope, universal tensile testing machine, low temperature impact testing machine, X-ray flaw detector, magnetic particle flaw detector, ultrasonic flaw detector, CMM, Image measuring instrument, etc. The above equipment can fully guarantee to provide customers with high-precision final casting products, and at the same time can ensure that customers can meet all-round testing requirements of materials such as physical and chemical properties, non-destructive testing, and high-precision geometric dimension testing. The transparent iron oxide pigment is produced by ourselves, and the whole process of production is fully controlled by Siemens computer. The ratio of the major/minor axis...

  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 100% in advance or 50% in advance, see the bill of lading to pay the balance. Most of our payment methods are T/T, of course, L/C at sight is also acceptable.

  • How will the goods be delivered to the customer?

    Usually we ship by sea, because we are in Ningbo, we are only 35 kilometers away from Ningbo port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also ship by air. Ningbo Airport and Shanghai International Airport are very close to us.

  • Where do your goods mainly export to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.